Privacy Policy

Last updated: February 9, 2026

This Privacy Policy describes how goodtr!p ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

Personal Information

• Phone number — used for account creation and OTP-based authentication.
• Name — used to personalize your experience.
• Identity documents (Aadhaar, PAN, GST certificate) — collected from creator and agent applicants for verification purposes only.

Usage Data

• Pages visited, features used, search queries, and trip preferences.
• Device type, browser, IP address, and referral source.

Booking Data

• Travel dates, destinations, hotel selections, and payment details required to process bookings.

2. How We Use Your Information

• To create and manage your account.
• To process trip bookings and payments.
• To verify creator and agent applications.
• To personalize trip recommendations.
• To communicate booking confirmations, updates, and support responses.
• To improve our platform and services.

3. Information Sharing

We do not sell your personal information. We may share information with:

• Hotel and experience providers — to fulfil your bookings.
• Payment processors — to process transactions securely.
• Legal authorities — when required by law or to protect our rights.

4. Data Security

We use industry-standard encryption and security measures to protect your data. Identity documents are stored securely and access is restricted to authorized personnel reviewing applications.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Identity documents of rejected applications are deleted within 90 days of rejection.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Withdraw consent for data processing.

7. Cookies

We use essential cookies and local storage for authentication tokens. We do not use third-party advertising cookies.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@goodtrip.in.